Ken Carrasco Solutions Group

Introduction

Ken Carrasco Solutions Group ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website kencarrasco.com and use our services. This policy applies to information collected through our website, email communications, and any related services.

Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Download our Executive Risk Checklist or other resources
• Submit inquiries through our contact form
• Subscribe to our email communications
• Engage our consulting services
• Communicate with us via email or phone

This information may include:

• Name and title
• Email address
• Phone number
• Company name and information
• Messages and communications content
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address
• Browser type and version
• Device type
• Pages visited and time spent on pages
• Referring website
• Date and time of visits

How We Use Your Information

We use the information we collect to:

• Provide Services: Deliver the Executive Risk Checklist and other requested resources, respond to inquiries, and provide consulting services
• Communications: Send you information about our services, insights, and updates (you may unsubscribe at any time)
• Improve Our Services: Understand how visitors use our website and improve user experience
• Business Operations: Process payments, maintain records, and manage client relationships
• Legal Compliance: Comply with applicable laws and regulations
• Security: Protect against fraudulent, unauthorized, or illegal activity

Third-Party Services

We use the following third-party services to support our operations:

Kit (formerly ConvertKit)

We use Kit to manage email subscriptions and deliver our Executive Risk Checklist. When you submit your information through our lead magnet form, Kit collects and processes your data according to their privacy policy. Kit is located in the United States. You can review Kit's privacy policy at: https://kit.com/privacy

Formspree

We use Formspree to process contact form submissions on our website. When you submit the contact form, Formspree processes your information to deliver it to us via email. You can review Formspree's privacy policy at: https://formspree.io/legal/privacy-policy

Gumroad

We use Gumroad to process service purchases and payments. Gumroad collects payment information and processes transactions according to their privacy policy. We do not store your payment card information. You can review Gumroad's privacy policy at: https://gumroad.com/privacy

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Email Subscribers: We retain your email address and associated information until you unsubscribe from our communications
• Contact Form Submissions: We retain contact inquiries for business record-keeping purposes
• Client Information: We retain client information in accordance with professional services standards and legal requirements

Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Opt-Out: Unsubscribe from marketing communications at any time using the unsubscribe link in emails or by contacting us
• Data Portability: Request a copy of your personal information in a portable format

To exercise these rights, please contact us at ken@kencarrasco.com or (408) 966-3217.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to request deletion of personal information
• Right to opt-out of the sale of personal information (Note: We do not sell personal information)
• Right to non-discrimination for exercising your CCPA rights

Information Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information.

Do Not Track Signals

Our website does not currently respond to "Do Not Track" browser signals or similar mechanisms.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Ken Carrasco Solutions Group
San Jose, California
Email: ken@kencarrasco.com
Phone: (408) 966-3217

Governing Law

This Privacy Policy is governed by the laws of the State of California, without regard to its conflict of law provisions.